Frequently Asked Questions
Everything you need to know about bringing Baffi Home comfort into your living space.
What is the typical delivery timeframe for furniture?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 7-14 business days depending on your location and the size of the furniture piece.
Do you offer professional assembly services?
Yes, we offer White Glove Delivery which includes room-of-choice placement, full assembly, and removal of all packaging materials for a flat fee.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items. Products must be in original condition. Please note that custom-made or 'Made to Order' sofas and frames are non-refundable.
Are your wood products sustainably sourced?
At Baffi Home, we prioritize the planet. 90% of our wood furniture is crafted from FSC-certified timber or reclaimed materials to ensure environmental responsibility.
Do I receive a warranty with my purchase?
Every Baffi Home furniture piece comes with a limited 1-year warranty covering manufacturing defects in materials and workmanship.
Can I request fabric swatches before buying a sofa?
Absolutely. You can order up to five complimentary fabric swatches through our website to ensure the color and texture perfectly match your home's aesthetic.